DANA

Balance & Top Up

Why does my DANA Balance not increase after top up?

Will Priority Transfer be activated immediately after the purchase?

Will be charged an admin fee when I received money from other DANA users?

How much admin fee will I be charged after I have received 100 money transfer from other DANA users?

Where can I see the detailed breakdown of the applied admin fee?

What is the min. DANA Balance that can be transferred to recipient who have exceeded the free money receiving limit?

What if I top up my DANA balance more than 20 times in one month via a Virtual Account (VA)?

When will the deduction policy on DANA Balance top up via Virtual Account (VA) apply?

Will DANA be charged an administration fee by Bank Indonesia if transactions are made via BI Fast?

Can I cancel my top up request at Indomaret?

How long is the payment period for DANA Balance top up at Indomaret?

How do I top up my DANA Balance at Indomaret?

What is the min. amount of DANA Balance top up at Indomaret?

How much is the admin fee for DANA Balance top up at Indomaret?

Can I top up my DANA Balance at Indomaret?

Why did I fail to top-up my DANA balance via Virtual Account (VA) on BNI Mobile app?

Why did I get "NO VA/NO BILLING WAS NOT FOUND" notification when I top-up my DANA balance via Virtual Account (VA) on BNI Mobile app?

What is the minimum amount to top-up DANA Balance?

How much is the admin fee when I top up DANA Balance using other apps?

What is DANA Balance official top up channel/agent?

Which banks can I use to top-up DANA balance via Bank Transfer?

Does this policy apply to all Virtual Account (VA) channels that cooperate with DANA?

How to top-up DANA balance through Alfamart, Alfamidi, DanDan, or Lawson stores?

How to top-up DANA Balance through Ramayana or Robinson stores?

How to top-up DANA Balance through Pegadaian's store

How much is the admin fee for DANA Balance top up at Pos Indonesia?

Why do my DANA Balance top-up got deducted when topping up via Alfamart, Alfamidi, Lawson & DanDan?

Will my DANA Balance got deducted if I top up more than 4x in a month via Alfamart, Alfamidi, Lawson, DanDan & Pegadaian?

When will the deduction policy on DANA Balance top up via Alfamart, Alfamidi, Lawson, DanDan & Pegadaian apply?

Does this policy apply at all DANA offline merchants?

What if I made the wrong purchase of mobile credit or data and it was sent to another number?

Can I withdraw from my DANA Balance?

What does 'Card Number' mean on a debit/credit card?

What are the terms and conditions of withdrawal balance free of admin fees?

Can virtual account transactions with the SKN (clearing) system be done at DANA?

Why doesn't my DANA balance increase after topping up via bank?

Who are the official DANA Balance top up channels/agents?

Why hasn't my DANA balance been received?

What if the transaction to send money to the Bank is pending but the DANA balance is deducted?

What should I do if I wrong top up DANA to another user’s account?

What if I send money to other user's bank account by mistake?

How to top-up DANA Balance through CIMB Niaga Bank?

How to top-up DANA Balance via BCA Bank?

How to top up DANA Balance with Other Bank?

Why can't I save card in the DANA app?