What should I do if I failed to send DANA Balance to another DANA Account?
Transaction & Payment
Bills
QRIS Transaction
Transaction & Payment
Send Money
QRIS TAP Transaction
  • Make sure you have a stable internet connection and please try again later.
  • Make sure you are using a DANA Premium account. Check out how to upgrade your account here.
  • If it still fails, you can contact DIANA (DANA Digital Assistant) on the Me page of the Resolution Center menu in the DANA application for further assistance.