- Make sure the internet connection is stable.
- Please wait a maximum of 1x24 hours for the process of sending the DANA balance to your bank account.
- Make sure the sender of the DANA balance has been confirmed to the recipient.
- If the transaction is still pending, you can submit your complaint to help@dana.id or contact DANA Customer Care here for further assistance.
What if the transaction to send money to the Bank is pending but the DANA balance is deducted?
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