What if the money transfer from abroad is successfully done, but the recipient do not receive the money?
Transaction & Payment
Bills
QRIS Transaction
Transaction & Payment
Send Money
QRIS TAP Transaction
  1. Make sure you have not exceeded the maximum limit that has been applied in the DANA App.
  2. Make sure the destination number is correct.
  3. If there are still problems, please submit your complaint to DIANA (DANA Digital Assistant) on the Me page of the Resolution Center menu on DANA app for further assistance.