What if my DANA account is used by someone else?
topic.title
All Services
All Services
About DANA
About DANA
Account & Profile
Account & Profile
Transaction & Payment
Transaction & Payment
Others
Others
Fraud
Fraud
Balance & Top Up
Balance & Top Up
DANA Foreign Account
DANA Foreign Account

In this regard, you don't need to worry because DANA is 100% Safe & Reliable and guarantees security in a transaction through the DANA Protection program, which is a form of protection provided by DANA to all users of verified DANA (Premium Accounts) to protect against unauthorized transactions caused by account takeover (Terms & Conditions apply can be seen at https://dana.id/terms - PROTECTION DANA Points FOR UNAUTHORIZED TRANSACTION ("PROTECTION OF DANA")).

If there is a suspicious transaction, immediately change your PIN on the menu Me tap Security Setting, and choose Change PIN, but if you don't have access to your account please contact help@dana.id to get further assistance for further investigation.