What if I made the wrong purchase of mobile credit or data and it was sent to another number?
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All Services
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About DANA
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DANA Foreign Account

First, you can check the transaction status whether the transaction was successful or not. If the transaction fails, you don't have to worry because your DANA balance will not decrease.

However, if the transaction is successful and an error occurs because you entered the destination number incorrectly, you can contact the credit or data recipient number to take personal follow-up actions. Based on the DANA Indonesia Terms and Conditions, negligence originating from the user is entirely the user responsibility and money from transactions cannot be returned or canceled.