- Make sure your internet connection is stable and try again in a few moments.
- Make sure the position of your face is in accordance with the instructions on the application page.
- Make sure your phone camera is clean from smudges.
- If it still fails, please submit your complaint to DIANA (DANA Digital Assistant) on the Me page of the Resolution Center menu on DANA app for further assistance.
What if I fail to activate DANA Viz?
Account & Profile
Account & Profile
Fraud
Foreign Users
