What should I do if I fail to register a premium account because the photo on my KTP is unclear or very blurry?

Account & Profile

If the photo on your KTP card is unclear or very blurry, then complete the following steps:

Take a selfie with your KTP card.
Include comparative data such as SIM / Passport / Marriage Book or other similar identities.
Please submit your complaint to help@dana.id or contact DANA Customer Care here for further assistance.